Marshall, Claudia E.

著者名典拠詳細を表示

著者の属性 個人
一般注記 Developing new services, 1984: CIP t.p. (Claudia E. Marshall, Travellers Insurance Co.)
Creativity in services marketing, 1985: CIP t.p. (Claudia Marshall; Travelers Insurance Co.)
コード類 典拠ID=AU00057221  NCID=DA03706537
1 Developing new services / edited by William R. George, Claudia E. Marshall pbk.. - Chicago, Ill. : American Marketing Association , c1984